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  1. Do you store my Google credentials?

    • CACS never sees your Google password.  We only see OAUTH tokens that grant us access to specific Google services (email, calendar data) that you participate in.

  2. How is my Isonas password and encryption key stored?

    • We work with the password and encryption key as .NET SecureString objects in memory.

    • When we store the SecureString objects, we encrypt the contents using a P/Invoke DPAPI call and then store the encrypted, base 64 encoded string in a .NET settings file.

  3. Can BSW Technology Consulting access my Isonas system?

    • No.  There is not currently any BSW service outside the firewall that can connect to your system.  Limited logging data for diagnostic purposes is sent to BSW Technology Consulting.

Backup/Local Storage

  1. What does CACS store on my machine and what should I backup?

    • CACS stores all of its data under the AppData\Roaming directory of the user you choose during the installation process.  For most installations, this will be C:\Users\bswcoworksync\AppData\Roaming\BSW Technology Consulting\Coworking Access Control Sync.  You should backup the entire directory.
    • venueinfo.db - This is a SQLite database that contains venue/room calendar settings, Isonas group settings, email templates, and keeps track of both current reservations and inactive reservations from the past 30 days.  Backup this file!
    • isonas.config - This file contains your Isonas hostname, port, username, password (encrypted), and encryption key (encrypted).  If you ever need to reinstall CACS on a new machine, you will still need to run the configuration tool again to reset your password and encryption key.
    • google.api.config - This file contains the access token and client ID that ties your Google account to BSW Technology Consulting's Google account.  If you ever need to reinstall CACS on a new machine, you will still need to run the configuration tool again and re-authorize access to your Google account.
    • logs - Directory that contains information on what the sync tool does as reservations are processed.